This Privacy Policy explains how LumiSound (“we”, “our”, “us”) collects, uses, and protects the personal information of individuals (“you”, “your”) who visit or make a purchase through our website www.lumisoundway.com (the “Site”).
By accessing or using our Site, you agree to the terms outlined in this Privacy Policy. Please read it carefully to understand how we handle your personal information.
2. Information We Collect
We collect both personal and non-personal information in order to provide, improve, and secure our services.
a) Personal Information
When you make a purchase, create an account, or contact us, we may collect:
Full name
Email address
Billing and shipping address
Phone number
Payment information (processed securely through Shopify — we do not store full credit card details)
b) Automatically Collected Data
When you browse our Site, we automatically collect:
IP address
Browser type and version
Device information
Time zone and geolocation data
Cookies and usage data (pages visited, interactions, session details)
3. Use of Information
We use collected data for legitimate business purposes, including:
Processing and fulfilling orders
Providing customer support and responding to inquiries
Improving website functionality, performance, and user experience
Personalizing content and marketing communications
Preventing fraudulent activity
Complying with legal obligations
4. Data Processing and Hosting
Our online store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell products and process transactions securely.
Your data is stored on Shopify’s secure servers protected by encryption and industry-standard safeguards.
We do not sell, rent, or trade personal information to third parties for marketing purposes.
8. Third-Party Services
Certain third-party providers may access limited personal data to perform their functions. These services are required to safeguard your data and comply with relevant privacy laws.
Examples include:
Google Analytics (website analytics)
Meta / Facebook Pixel (marketing analytics)
Payment gateways (Shopify Payments, PayPal, etc.)
9. Data Security
We implement technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
While we strive for the highest security standards, no online transmission or storage system is 100% secure.
10. Your Rights
Depending on your location, you may have rights such as:
Access to personal information we hold
Request correction or deletion
Restriction of processing
Withdrawal of consent for marketing communications
Data portability
Filing a complaint with your data protection authority
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe a minor has submitted data, please contact us so we can remove it promptly.
12. Changes to This Policy
We may update this Privacy Policy periodically. Any changes take effect immediately upon posting on this page, along with an updated “Effective Date.”
We encourage you to review this page occasionally to stay informed about how your information is protected.
13. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us:
At LumiSound, we believe that your space should feel calm, warm, and beautifully connected. That’s why we created the WaveLite Speaker
a perfect blend of soothing ambient light and immersive sound, designed to elevate your everyday moments.
Our Secret to Success
Driven by a passion for calming design and meaningful experiences, LumiSound blends smart technology with warm, minimalist aesthetics. We create products that not only perform beautifully, but also bring harmony and comfort into your home.
Our Purpose
Our purpose is simple — to bring calm, beauty, and better sound into your everyday life. The WaveLite Speaker was crafted to ease your mind, brighten your space, and help you unwind through warm ambient lighting and rich, soothing audio.
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